Customer Service Representative

5 days ago


Brownsville, Texas, United States Burlington Full time
Role Overview

In this critical role, you will play a vital part in delivering an exceptional customer experience, driving sales growth, and maintaining a high level of customer satisfaction.

About the Position

The successful candidate will possess excellent communication skills, be able to work effectively in a team environment, and demonstrate a passion for delivering outstanding customer service.

Key Tasks and Responsibilities
  • Customer Interaction: Engage with customers in a friendly and approachable manner, responding to their queries and resolving any issues that may arise.
  • Sales and Merchandising: Promote products and services, maintain a thorough knowledge of our offerings, and ensure that the sales floor is well-merchandised.
  • Point-of-Sale Operations: Process transactions accurately and efficiently, handling cash, credit card payments, and operating a point-of-sale system.
  • Inventory Management: Maintain accurate inventory levels, manage stockroom operations, and participate in visual merchandising efforts.
Our Benefits Package

We offer a comprehensive benefits package, including a competitive wage, flexible hours, and an associate discount. Part-time associates may be eligible for additional benefits, such as dental and vision coverage, life insurance, paid time off, and a 401(k) plan.



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