Building Systems Specialist

7 days ago

Fargo, North Dakota, United States Johnson Controls Full time

About Johnson Controls

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We are a global leader in smart, healthy and sustainable buildings, dedicated to reimagining the performance of buildings to serve people, places and the planet.

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Your Role

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In this exciting position as a Building Systems Specialist, you will play a crucial role in delivering exceptional service to our customers. As a key member of our team, your primary responsibility will be to diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.

Responsibilities

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  • Receive service calls from the Service Resource Center, including a brief description of equipment/system malfunctions.
  • Responsible for contacting customer representatives and ascertaining equipment/systems problems.
  • Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.
  • Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.
  • Service, troubleshoot, and install many different manufacturers' Fire & Life Safety systems including SimplexGrinnell.
  • Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.
  • Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction.
  • Complete Service Acknowledgements with proper coding through communication devices, such as smartphones and laptop computers.
  • Obtain customer signature upon completing service call assignment.
  • Participate in a scheduled On-call rotation. Help to train or mentor others on the service team.
  • Perform other duties as assigned.
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Requirements

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To be successful in this role, you will need to have:

  • 2+ years of documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems.
  • Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
  • Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.
  • High School Diploma or equivalent.
  • Ability to follow verbal and written instructions.
  • Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
  • Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding, and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
  • Ability to work flexible hours including weekends to meet customer requirements.
  • Overnight travel may be required.
  • Demonstrate a high level of customer service.
  • Maintain truck inventory to ensure timely response to customer needs.
  • Ability to adhere to, implement, and always follow safety guidelines and procedures.
  • Strong organizational skills, positive attitude, and ability to learn quickly.
  • Possess a valid driver's license and driving record that meets company requirements.
  • Able to pass a pre-employment background and drug test.
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Salary and Benefits

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The estimated annual salary for this position is $55,000-$65,000, depending on location and experience. In addition to a competitive salary, we offer a comprehensive benefits package, including 401K, medical, dental, and vision care - available from day one. You will also have access to extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.

Culture and Values

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JCI employees are valued members of the Johnson Controls family. They are dedicated, skilled, and passionate individuals who contribute to the success and growth of our company. We prioritize creating a positive and inclusive work environment that fosters collaboration, innovation, and personal development. Our employees are encouraged to voice their ideas and opinions, knowing that they will be heard and valued.

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Apply Now

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