Part-Time Personal Banker

5 days ago


Manchester, New Hampshire, United States Franklin Savings Bank Full time
Job Summary

We are seeking a highly motivated and customer-focused Part-Time Personal Banker to join our team at Franklin Savings Bank. As a key member of our branch team, you will be responsible for providing exceptional service to our customers, building relationships, and driving sales growth.

Key Responsibilities
  • Provide personalized service to customers, responding to their needs and resolving issues in a timely and professional manner.
  • Build and maintain strong relationships with customers, understanding their financial goals and needs, and making recommendations to meet those needs.
  • Drive sales growth by identifying and pursuing sales opportunities, and making referrals to other bank products and services.
  • Process transactions, including deposits, withdrawals, loan payments, and other customer transactions.
  • Maintain accurate records and reports, and ensure compliance with bank policies and procedures.
  • Participate in ongoing training and development to stay up-to-date on bank products and services, and to improve sales and customer service skills.
Requirements
  • High school diploma or equivalent required; prior retail sales and customer service experience preferred.
  • Strong interpersonal and communication skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, with a focus on providing exceptional customer service.
  • Basic math skills and accuracy in handling cash and other transactions.
  • Valid driver's license and reliable transportation.
Working Conditions

This is a part-time position, with a flexible schedule that may include evenings and weekends. The work environment is well-lit and ventilated, with moderate physical effort required for standing, walking, and lifting.


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