Hospitality Ambassador
1 day ago
Company Overview
At 604 Hospitality Group, we pride ourselves on providing exceptional dining experiences for our guests. Founded in 2016, we have established a reputation for delivering top-notch service and quality food in a welcoming atmosphere.
About Us
We are proud to be one of Hawaii's largest locally-owned restaurant operators, employing nearly 400 team members across our family of restaurants. Our goal is to create an enjoyable experience for all, with great food, live music, breathtaking views, and exceptional service with Aloha.
Career Opportunity
We are seeking a skilled Hospitality Ambassador to join our team at Restaurant 604. As a key member of our front-of-house team, you will play a vital role in ensuring that our guests receive exceptional service from the moment they step through our doors.
Job Summary
The successful candidate will be responsible for running the host station, including seating guests, maintaining the floor chart, fairly distributing guests among server sections, maintaining the waitlist, taking reservations and phone orders, bussing and resetting tables, and monitoring table rotation. This is a fast-paced environment, and the ability to multitask and work under pressure is essential.
Main Responsibilities
- Friendly and prompt greetings for all guests upon arrival
- Maintaining a positive attendance record by reporting to work on time and adhering to company policies
- Ensuring a clean and organized workspace at all times
- Satisfying customer requests and complaints in a professional and courteous manner
- Maintaining accurate records of guest interactions and preferences
- Working collaboratively with other team members to ensure seamless service delivery
Requirements
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Able to lift up to 20 pounds repeatedly throughout the shift
- Ability to work in a fast-paced environment and adapt to changing situations
- Basic math skills and accuracy when handling cash and credit transactions
Benefits
- Paid Time Off
- Bereavement Leave
- Emergency Days
- Referral Program
- Employee Discounts
- Skechers Direct Program
- Management Bonus Program
- Medical/Dental Benefits
- Group Life Insurance
- Universal Life Insurance
- Short-Term Disability
Estimated Salary Range: $25,000 - $35,000 per annum, depending on experience. Please note that this is an estimated salary range and may vary based on individual circumstances.
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