Dental Office Coordinator

7 days ago


Worcester, Massachusetts, United States Simply Dental Management Full time
Orthodontic Patient Coordinator

We are seeking a highly motivated and organized individual to join our team as an Orthodontic Patient Coordinator. As a key member of our front office team, you will be responsible for providing exceptional customer service to our patients and their families.

Key Responsibilities:
  • Customer Service: Greet patients with a warm and friendly smile, checking them in and out for appointments, and answering phones with enthusiasm.
  • Scheduling and Coordination: Schedule appointments for patients, assist with patient billing processing, and organize and file all paperwork generated by the clinic.
  • Administrative Support: Assist with seating patients, coordinating patient flow, and keeping the reception area clean and orderly at all times.
  • Insurance Verification: Check and verify patients' insurance to ensure accurate billing and payment.
  • Marketing and Events: Participate in company marketing events and responsibilities to help promote our clinic and services.

Requirements: Exceptional customer service skills, ability to work in a fast-paced environment, and proficiency in basic computer skills. Bi-lingual in Spanish is a plus.



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