Associate Director of Information Technology

4 weeks ago


Los Angeles, California, United States Family Office Financial Services, LLC Full time
About the Role

Family Office Financial Services, LLC is seeking a highly skilled Associate Director of Information Technology to join our team. As a key member of our IT department, you will be responsible for managing our Microsoft 365 platform, providing technical support to our staff, and ensuring the security and reliability of our systems.

Key Responsibilities
  • Microsoft 365 Management: Serve as the subject matter expert on the Microsoft 365 platform, providing ongoing support to ensure the health of our M365 tenant and managing incident escalations effectively.
  • Cloud Services Management: Administer and manage Azure Entra ID and Intune-Endpoint Management, automating routine tasks to improve efficiency.
  • IT Support: Provide technical support to our staff, responding promptly to urgent issues and outages to minimize downtime.
  • Security and Compliance: Configure and enforce security policies across multiple platforms, including Intune, Zscaler, and SaaS security management.
Requirements
  • Education: Bachelor's degree in information systems, engineering, or a related field from an accredited institution.
  • Experience: 5+ years of equivalent work experience in a fast-paced support environment.
  • Skills: Excellent customer service skills, strong communication and collaboration skills, and excellent problem-solving skills and attention to detail.
About Us

Family Office Financial Services, LLC is a leading provider of financial services to the Broad family and their affiliated organizations. We are committed to providing our clients with exceptional service and support, and we are seeking a highly skilled and motivated individual to join our team.



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