Restaurant Operations Manager

4 weeks ago


Zephyrhills, Florida, United States MOD Pizza Full time

We're on a mission to make a difference in the lives of our customers and employees. As a Restaurant Shift Supervisor at MOD Pizza, you'll play a key role in delivering exceptional customer experiences and leading our team to success.

As a leader on our team, you'll be responsible for directing the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You'll set the example of what it means to serve, create a positive vibe on the shift, and demonstrate knowledge of all Operational Standards and resources.

Key Responsibilities:

  • Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
  • Help create a MOD vibe that our customers expect
  • Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
  • Demonstrate, train and coach Squad in all methods for accomplishing store tasks
  • Demonstrate knowledge of all Operational Standards and resources
  • Partner with General Manager to engage the board community of our restaurant

Required Qualifications:

  • Minimum of 1 year of customer service or restaurant leadership
  • Experience successfully leading, coaching, training, and motivating front line employees
  • Ability to think strategically and act tactically
  • Ability to stay calm and focused in busy restaurant operations
  • Must be at least 18 years old

At MOD, we believe in creating a world that works for and includes everyone. If you're passionate about delivering exceptional customer experiences and leading a team to success, we'd love to hear from you.


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