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IT Technical Specialist

1 month ago

Charlotte, North Carolina, United States AIG Full time

About the Role

The IT Analyst is a key position within Application Engineering at AIG. This role provides an opportunity to develop and support engineering knowledge, working on business-critical technology projects.

Key Responsibilities

  • Collaborate with delivery and application teams to align plans and roadmaps.
  • Refine and mature internal application decommissioning processes.
  • Create and maintain internal documentation, including key metrics and executive reporting.
  • Participate in Application Lifecycle assessment reviews, targeting future decommissioning candidates.
  • Partner with the business and application teams to ensure adherence to operations standards.
  • Strong working knowledge of Microsoft office, including MS Excel, Word, PowerPoint, SharePoint, and other tools.
  • Excellent communication skills, both verbal and written, and the ability to use your own initiative and prioritize.
  • Use analytics in the preparation of status reports for c-suite audience.
  • Ability to describe complex ideas in a simple way.
  • Excellent organizational and time management skills, including the ability to work on multiple projects at the same time.

Requirements

  • Bachelor's degree in computer science, programming, information technology, engineering, or equivalent.
  • Strong analytical, critical thinking, and organizational skills with high solutions orientation.
  • Excellent English communication skills, written, verbal, and comprehension.
  • Resilient, resourceful, displays strong initiative, self-directed, and motivated.
  • 2+ years of experience in Information technology support areas in a financial institution.
  • 2+ years of experience in project management or equivalent coordination role in a financial institution.

What We Offer

AIG provides a range of competitive benefits, including a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing, and financial security.

AIG is committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions, and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities, and Employee Resource Groups.