Scheduling Coordinator

3 weeks ago


North Bergen, New Jersey, United States Hackensack Meridian Health Full time

Overview

Hackensack Meridian Health is committed to delivering exceptional patient care and experiences. As a Scheduling Coordinator, you will play a vital role in ensuring our patients receive timely and efficient scheduling for outpatient and inpatient cardiovascular/neurology services.

Responsibilities

  • Answer phones in a timely manner and collect patient insurance information.
  • Verify insurance prior to scheduling and schedule outpatients for over 20 clinicians.
  • Keep outpatient logs for scheduled patients and assist in registration for OP.
  • Prepare precert packets and obtain auths, as well as update the van schedule.
  • Retrieve charts for previous stress tests and complete computerized billing.
  • Act as a liaison to physician offices, including marketing, and prepare statistics and QA data.
  • Ensure delivery of excellent customer service, resulting in positive and improving patient satisfaction scores.
  • Direct patients regarding their scheduled appointments and pull outpatient charts for Medical Records when needed.
  • Order office supplies when necessary and assist the Director with tabulating monthly statistics for the Department.

Qualifications

To be successful in this role, you will need a High School diploma or equivalent and previous registration, insurance verification, and receptionist experience.

Our Network

Hackensack Meridian Health is a Mandatory Influenza Vaccination Facility.



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