Scheduling Coordinator
3 weeks ago
Overview
Hackensack Meridian Health is committed to delivering exceptional patient care and experiences. As a Scheduling Coordinator, you will play a vital role in ensuring our patients receive timely and efficient scheduling for outpatient and inpatient cardiovascular/neurology services.
Responsibilities
- Answer phones in a timely manner and collect patient insurance information.
- Verify insurance prior to scheduling and schedule outpatients for over 20 clinicians.
- Keep outpatient logs for scheduled patients and assist in registration for OP.
- Prepare precert packets and obtain auths, as well as update the van schedule.
- Retrieve charts for previous stress tests and complete computerized billing.
- Act as a liaison to physician offices, including marketing, and prepare statistics and QA data.
- Ensure delivery of excellent customer service, resulting in positive and improving patient satisfaction scores.
- Direct patients regarding their scheduled appointments and pull outpatient charts for Medical Records when needed.
- Order office supplies when necessary and assist the Director with tabulating monthly statistics for the Department.
Qualifications
To be successful in this role, you will need a High School diploma or equivalent and previous registration, insurance verification, and receptionist experience.
Our Network
Hackensack Meridian Health is a Mandatory Influenza Vaccination Facility.
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