Fulfillment Sales Program Manager
4 weeks ago
We are seeking an experienced Sales Program Manager to oversee our B2B Fulfillment Sales Program. The ideal candidate will analyze sales policies and programs, manage existing accounts, develop new business with existing customers, and pursue new ones. This role will work closely with Operations, Marketing, and Sales teams.
Key Responsibilities:
- Analyze sales policies and programs to identify opportunities for improvement
- Manage existing accounts to increase sales and resolve account issues
- Develop new business with existing customers and pursue new ones
- Work with Directors to adjust the Fulfillment Sales Program for profitability and customer success
- Monitor shipments, fees, shipping supplies, and labor costs
Requirements:
- 5+ years of inside sales experience
- 5+ years of customer service experience
- 5+ years of customer account management experience
- Knowledge of budget management and PnL management
- Knowledge of the small/large parcel shipping industry
- 1-4 years of experience in B2B eCommerce sales, drop shipping, eCommerce wholesale/distribution
- Experience with common parcel shipping software
- Excellent written and verbal communication skills
Preferred Skills:
- Experience with Ship Station, Highjump(Korber), WMS, or similar software
- Experience in eCommerce marketing and content
- Experience with reading reports in Excel, Power BI, and other reporting tools
- Experience in advanced Excel work
- Experience in fulfillment with major marketplaces like Amazon, Walmart, eBay, etc.
Education:
High School or GED
Amplify Recruiting is an equal opportunity employer and welcomes applications from diverse candidates.
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