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Implementation Specialist

1 month ago

Carlsbad, United States Broadridge Trading & Connectivity Solutions Full time
Job Title: Implementation Specialist

About the Role:

As an Implementation Specialist at Broadridge Trading & Connectivity Solutions, you will be responsible for working with a project manager, solution product manager, other implementation engineers, and a technical lead in an agile team to take responsibility for the full delivery lifecycle of trading solutions from the pre-signature analysis phase to the handover to customer support teams.

Key Responsibilities:

Analyze client requirements and issues from a business, functional, and technical perspective
Define functional and technical solutions to solve complex client requirements
Assist project managers in estimating and sizing work
Configure, integrate, and customize our products to fulfill the client's business requirements and test the implemented workflows
Provide demonstrations and training to internal and external stakeholders
Proactively improve processes to promote better quality and safer deployments

Requirements:

University degree in Computer Science, Engineering, Science, or equivalent
Minimum 3 years of experience in related roles
Experience in a client-facing technical support role or an implementation/delivery role
Experience with FIX and other exchange protocols
Source control systems (Git)
System administration, shell scripting, and networking experience
Excellent communication skills, including fluent written and oral English
Autonomy, organization, and a strong sense of accountability
Strong problem-solving skills

What We Offer:

Broadridge offers a diversified and international career path. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work.