Donor Recruitment Account Manager

4 weeks ago


Toledo, Ohio, United States American Red Cross Full time
Job Description:

As a Donor Recruitment Account Manager at the American Red Cross, you will play a critical role in identifying, developing, and implementing creative strategies to attract, manage, and retain potential blood drive sponsors and feeder groups.

Key Responsibilities:

  • Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned sponsors to meet blood collection goals.
  • Provide sufficient organizational and operational support to sponsor contact to ensure achievement of collection operation and annual goals.
  • Coordinate activities with appropriate collections personnel to ensure a positive sponsor and donor experience and smooth, efficient operations.
  • Schedule and implement education programs for sponsor contact, recruitment committees, line volunteers, and volunteer telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures, and other related regulatory requirements.
  • Maintain accurate records in the system to provide tracking and statistical data on sponsor group performance.

Requirements:

  • Bachelor's degree or a combination of education and work experience.
  • 1 year of related experience preferred or equivalent combination of education and related experience required.
  • Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred.
  • Good organizational skills and the ability to handle multiple priorities effectively are required.
  • Excellent oral and written communication skills, including training and presentation skills, are required.
  • A current valid driver's license and good driving record are required.

What We Offer:

  • Medical, dental, and vision plans.
  • Health spending accounts and flexible spending accounts.
  • PTO: starting at 15 days a year; based on FLSA status and tenure.
  • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays.
  • 401(k) with 5% match.
  • Paid family leave.
  • Employee assistance.
  • Disability and insurance: short and long term.
  • Service awards and recognition.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



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