Pharmacy Customer Service Representative
3 weeks ago
Deliver exceptional customer experiences by providing personalized service and support in our pharmacies.
Key Responsibilities:- Register sales on assigned cash registers and provide customers with courteous, efficient checkout service.
- Assist pharmacists in the practice of pharmacy, including using pharmacy systems to obtain patient and drug information and process prescriptions.
- Engage customers and patients by greeting them and offering assistance with products and services.
- Resolve customer issues and answer questions to ensure a positive customer experience.
- Model and share customer service best practices with all team members.
- Provide customers with recommendations for sale items and assist with locating products.
- Keep counters and shelves clean and well merchandised, take inventory, and maintain records.
- Perform duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager.
- Must be fluent in reading, writing, and speaking English.
- Requires willingness to work flexible schedule, including evenings and weekend hours.
- Prefer six months of experience in a retail environment.
- Prefer good math skills and computer skills.
Walgreens offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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