Operations Team Lead
7 days ago
Job Overview
The Orion Talent team is seeking an experienced Assistant Branch Manager to join our operations team. This role plays a critical part in ensuring the smooth operation of our branches and maintaining high levels of customer satisfaction.
About the Role
This Assistant Branch Manager will assist the Branch Manager in overseeing the day-to-day operations, managing personnel, providing exceptional customer service, and adhering to policies and procedures. Key responsibilities include:
- Operational Oversight
- Maintain a positive company image by delivering courteous, friendly, and efficient customer service.
- Ensure general compliance with policies and procedures, including safety, security, inventory management, and accountability.
- Set operational goals and objectives for the branch and monitor performance to achieve targets.
- Leadership and Development
- Support the mentorship, coaching, and development of Department Managers, annual performance reviews, promotions, and other relevant actions.
- Collaborate with corporate partners to ensure accurate and timely reports and paperwork.
- Requirements
- At least 4 years of experience in management and operations.
- Familiarity with warehouse, retail, or mass merchandising environments is beneficial.
- Excellent communication skills, both written and verbal.
- Ability to prioritize tasks and manage competing deadlines.
- Understanding of profit/loss management, inventory control, hiring/training, payroll, security/loss prevention, and customer satisfaction strategies.
Earn a Competitive Salary
We are offering a competitive salary for this role, estimated to be around $75,000 per year, based on industry standards and market conditions. The exact salary may vary depending on qualifications and experience.
Becoming Part of Our Team
If you are a motivated professional with a passion for operations and leadership, we encourage you to apply for this exciting opportunity. As a member of our team, you will have the chance to grow and develop your skills, work with a dynamic and supportive team, and contribute to the success of our organization.
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