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Vehicle Condition Inspector

1 month ago

Pittsburgh, Pennsylvania, United States ACV Auctions Full time

About the Role:

We are seeking a highly skilled and detail-oriented Vehicle Condition Inspector to join our team at ACV Auctions. As a key member of our team, you will be responsible for conducting thorough inspections of vehicles at dealerships, auctions, and off-lease locations to detect damage, missing parts, and mechanical problems.

Key Responsibilities:

  • Conduct inspections of vehicles to identify damage, missing parts, and mechanical problems.
  • Prepare and submit detailed reports of vehicle condition, repair/replacement cost estimates, and related documentation.
  • Partner with Territory Managers and Inspectors to ensure seamless inspection processes.
  • Interface regularly with dealers to develop and maintain strong relationships and ensure client satisfaction.
  • Travel to and from dealerships and homes to inspect vehicles and write condition reports.
  • Take high-quality photos of vehicles and upload them to the image server using a company-issued smartphone.
  • List inspected wholesale vehicles on the ACV Auctions platform for bidding and purchasing.
  • Sign up independent dealerships as buyers to utilize the ACV Auctions digital platform.
  • Perform additional duties as assigned by management.

Requirements:

  • 1 year(s) of experience in the automobile field (body, paint, and mechanical repair knowledge) with a customer service background.
  • Ability to read, write, speak, and understand English.
  • Problem-solving aptitude to meet challenges with resourcefulness and innovative approaches.
  • Proven success in working independently with minimal supervision while working in a team environment.
  • Excellent communication skills with the ability to understand customer needs and expectations.
  • Valid driver's license and safe driving record required.
  • No previous DUI/DWI and no restrictions on driving a commercial vehicle.
  • Knowledge of system capabilities, knowledge of needed/job-relevant software packages, and web-based applications.
  • Ability to drive a manual and automatic transmission.
  • Vision abilities required to properly identify small defects around and underneath vehicles.

Our Values:

Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling