Medical Insurance Enrollment Specialist

1 week ago


Lynn, Massachusetts, United States Lynn Community Health Center Full time
Job Description

Estimated salary range $45,000 - $60,000 per year.

Job Overview

Lynn Community Health Center is seeking a highly motivated and detail-oriented Medical Insurance Enrollment Specialist to join our team.

This role is responsible for providing information about full range of medical and dental insurance programs to patients. The ideal candidate will have excellent communication skills, both written and oral, and be able to effectively communicate enrollment eligibility in a manner that is easily understood by patients.

The successful applicant will offer:

  • High school diploma or equivalent required.
  • Graduate of medical support office program preferred.
  • Demonstrated proficiency in computer applications (Microsoft Office)
  • Excellent problem-solving skills and attention to detail.
  • Ability to handle heavy caseload of patients.
  • History of good attendance and positive work attitude.
  • Experience working with insurance enrollment systems.
  • Familiarity with minority health access and social issues required.
  • Experience with and knowledge of the health needs of community health center populations.

Responsibilities

In this role, you will:

  • Answer questions about the Qualified Health Plans (QHP) and Qualified Dental Plans (QDP).
  • Interview patients and utilize a mathematical formula to determine eligibility for subsidized health assistance programs.
  • Provide client support and advocacy by investigating and responding to any billing questions/issues that arise between members and providers.
  • Effectively communicate enrollment eligibility in a manner that is easily understood by patients.
  • Work with LCHC billing, clinical support, social services staff, as well as hospital billing staff to facilitate access to care for health center patients.
  • Assist patients with selecting or changing insurance plans; answers questions about plan benefits including but not limited to out-of-pocket expense, co-pays and deductibles.

Requirements

To be considered for this position, you must have:

  • High school diploma or equivalent.
  • Graduate of medical support office program preferred.
  • Demonstrated proficiency in computer applications (Microsoft Office)
  • Excellent communication skills (written and oral) professional demeanor, excellent problem-solving skills and detail-oriented.
  • Ability to handle heavy caseload of patients.
  • History of good attendance and positive work attitude.
  • Experience working with insurance enrollment systems.
  • Familiarity with minority health access and social issues required.
  • Experience with and knowledge of the health needs of community health center populations.
  • Bilingual in Spanish, Russian, Arabic, French Creole, or Khmer preferred.

About Us

Lynn Community Health Center is a community-based organization dedicated to providing high-quality healthcare services to our patients. We are committed to fostering a positive and supportive work environment that promotes growth and development.



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