Senior Billing Operations Specialist

5 days ago


Chicago, Illinois, United States AMS Staffing, Inc. Full time

We are seeking a highly skilled Senior Billing Operations Specialist to join our team at AMS Staffing, Inc.

About the Role:

The Senior Billing Operations Specialist will be responsible for assisting attorneys with the preparation of bills for clients, ensuring timely and accurate processing in accordance with client agreements. This includes answering billing questions, researching related issues, preparing and distributing proformas, invoices, and reports.

Duties and Responsibilities:

  • Perform daily activities of the billing function in support of Partners and Clients, including Proforma generation and edits, creating timecard summaries, updating matter and Timekeeper rates, and running client reports as requested by Partners and Attorneys.
  • Ensure timeliness, accuracy, and acceptance of invoices on a monthly basis, demonstrating tenacity and drive in following up with Billing Partners and others to resolve client billing issues and ensure invoices are approved and billed.
  • Understand and ensure correct implementation of client Outside Counsel Guidelines and client fee arrangements.
  • Process electronic invoices accurately and efficiently, resolving any rejections or reductions in a timely manner.
  • Work effectively in a fast-paced environment, handling multiple tasks with attention to detail.
  • Communicate professionally and courteously with attorneys, staff, vendors, and clients, maintaining confidentiality of client and firm matters while providing excellent client service.
  • Collaborate with the billing team, finance team, and other firm groups and departments to achieve shared goals.
  • Assist local or corporate billing management with special assignments and projects, such as testing, policy discussions, and process improvements.
  • Contribute to the training and mentoring of new employees and less experienced billing staff, utilizing billing assistants to create efficiencies within the department.
  • Manage complex billing operations for the firm's largest client relationships, acting as an advisor to attorneys on billing matters.
  • Maintain administrative responsibilities, including green sheets, UDF updates, electronic submissions, and unallocated balances.

Requirements:

  • A minimum of five years of experience in billing operations.
  • Advanced knowledge of Microsoft Word, Excel, and PowerPoint, with proficiency in using advanced Excel features.
  • Strong written and verbal communication skills.
  • Excellent customer service orientation.

Benefits and Compensation:

We offer a competitive salary range of $100-120K, plus bonus potential and amazing benefits. Our full-time position is based in Chicago, IL, with a 35-hour workweek and 9:30 AM - 5:30 PM daily schedule. Overtime opportunities are available.

Join Our Team:

We are a dynamic organization dedicated to excellence in staffing and recruitment services. If you are passionate about delivering exceptional results and working collaboratively with a talented team, we encourage you to apply for this exciting opportunity.



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