Customer Service Cart Attender
2 weeks ago
Job Summary:
The Cart Attendant is an entry-level position responsible for delivering exceptional customer service in the store, parking lots, and entrance/exits of the stores. This individual is solely accountable for maintaining the overall aesthetic appearance of the parking lot. They must ensure that all customer carts are retrieved and stored properly in the cart corral or designated cart areas. Occasionally, they will assist customers with the delivery and loading of their groceries into their vehicles. Based on business needs, a cart attendant may be called upon to assist with store operation activities such as stocking shelves, assisting with customers, and cleaning. As a team member of Pete's Fresh Market, it is essential that Pete's Four Pillars of Value, Aesthetic, Quality, and Customer Service are always exemplified.
Key Responsibilities:
- Demonstrate the ability to retrieve and maintain all carts on company property.
- Ensure the return of all carts to their designated storage areas.
- Recognize and identify carts that have fallen out of the boundaries of the store and retrieve them, if necessary.
- Greet customers with outstanding customer service and offer assistance if needed.
- Maintain a clean parking lot, sidewalk, entrance, and exit of the store, ensuring the area is clear for customers and employees.
- Greet and assist customers to carry heavy objects.
- Other duties as assigned.
Requirements:
- High School Diploma or G.E.D. with 0-3 years of experience in a grocery store or similar retail environment.
- Must have a valid and up-to-date Food Handler's Certificate.
Preferred Qualifications:
- Must be capable of providing and modeling exceptional customer service.
- Must have excellent communication skills to communicate effectively with customers, store leadership, and fellow-team members.
- Must be detail-oriented, self-motivated, and able to work independently or in groups.
Work Environment/Physical Demands:
- Must have the physical ability to stand for extended periods, bend, climb, balance, stoop to grasp objects, kneel, crouch, crawl, frequently push/pull up to 100 lbs., frequently lift and/or move loads up to 50 lbs., and occasionally lift 75 lbs.
- Ability to enter coolers and freezers, subjecting oneself to frequent temperature changes for extended periods.
- Occasional high stress when dealing with systems/customers/staff.
- Able to work a flexible schedule with various shifts, including weekends and holidays, as determined by the store/business needs and as required to ensure adequate store staffing.
- Must have a reliable source of transportation.
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