IT Strategist and Operations Expert
7 days ago
At St. Jude Children's Research Hospital, we are seeking an exceptional IT Strategist and Operations Expert to join our team. This role will play a crucial part in driving strategic decision-making and optimizing processes within the Information Services department.
About the RoleThis position requires a highly motivated and self-driven individual with strong analytical skills and experience with IT operating models. The successful candidate will be responsible for analyzing complex data, providing actionable insights, and collaborating with cross-functional teams to enhance operational efficiency and customer experience.
In this role, you will leverage your business acumen and knowledge of IT operating models to recommend allocation and distribution of resources with the aim of maximizing operational efficiency, optimizing service delivery, and enhancing the overall customer experience.
You will analyze economic data, including financial statements, market trends, and industry benchmarks, to identify patterns, trends, and opportunities for improvement.
Responsibilities- Design and conduct studies that require advanced empirical methods or mixed quantitative and qualitative evaluation methods.
- Utilize advanced analytics techniques to analyze complex datasets, identify trends, patterns, and insights relevant to IT strategy. Translate findings into actionable recommendations for the organization.
- Leverage data-driven insights to guide strategic planning, resource allocation, and risk assessment.
- Develop and implement predictive models to forecast future trends, anticipate challenges, and identify opportunities for innovation and improvement within Information Services.
- Design and implement performance measurement frameworks to assess the effectiveness of Information Services' initiatives, projects, and processes. Identify areas for improvement and provide recommendations to enhance operational efficiency.
- Create visually compelling dashboards and reports to effectively communicate complex data insights to stakeholders, including senior management and executive leadership.
- Collaborate with cross-functional teams, including IT leaders, business analysts, and stakeholders, to understand their need and provide data-driven solutions. Clearly communicate findings, methodologies, and recommendations to both technical and non-technical audiences.
- Bachelor's or master's degree in computer science, engineering, business (economics or finance preferred), or related field.
- Master's degree (such as MBA) preferred.
- Minimum 8+ years of progressive experience in a client-facing environment interacting with senior and executive leadership at the department and organization level.
- Highly prefer 8+ years of progressive experience working with Information Technology Operating Models or Healthcare Operations.
- Proven ability to apply quantitative reasoning skills to approach complex problems systematically, breaking them down into manageable components, and applying logical reasoning to find solutions.
The estimated salary for this role is $104,000 - $186,160 per year. Additionally, we offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as retirement savings options.
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