Associate CRM Manager

11 hours ago


Marina del Rey, California, United States The Bouqs Company Full time
Unlock Customer Potential with The Bouqs Company

We're seeking a seasoned Associate CRM Manager to spearhead our customer engagement initiatives and drive business growth. Reporting to our Senior CRM Manager, you'll play a pivotal role in developing and executing CRM strategies that foster customer loyalty, retention, and lifetime value.

Key Responsibilities:
  • Develop and execute multi-channel CRM campaigns to enhance customer engagement and retention
  • Collaborate with cross-functional teams to drive CRM initiatives and optimize customer touchpoints
  • Analyze customer data to inform marketing strategies and improve campaign performance
  • Stay up-to-date with the latest CRM technologies and best practices to drive continuous improvement
  • Monitor and analyze CRM performance to provide actionable insights and recommendations
Requirements:
  • 2+ years of experience in CRM/Retention/Loyalty, with a background in e-commerce or retail a plus
  • Bachelor's degree in marketing, business, or a related field
  • Proficiency in CRM software and marketing automation tools
  • Strong analytical skills and experience with data analysis and reporting
  • Excellent written and verbal communication skills
What We Offer:
  • Competitive Base Salary Range of $USD + Equity Package
  • Health, Dental & Vision with 100% employee coverage
  • 401k Matching
  • Three Weeks Paid Vacation
  • Discounts on The World's Best Flowers

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