Director of Club Operations

4 days ago


Garden City, New York, United States New York Sports Clubs Full time

We are seeking an experienced Director of Club Operations to join our team at New York Sports Clubs.

Key Responsibilities:
  • Operational Excellence: Ensure the efficient and effective operation of the club, driving net revenue gain through membership growth, average dues increase, and ancillary growth.
  • Performance Management: Hold yourself and your team accountable to high standards, supporting development through coaching and ongoing feedback.
  • Sales Analysis and Results: Collaborate with the General Manager to achieve club revenue plans by reviewing operational reports and monitoring profitability.
  • Employee Recruitment and Development: Own recruitment, training, and development of qualified club personnel.
  • Leadership: Model and promote the NYSC mission and values with pride and integrity.

Requirements:

  • Excellent business acumen skills, including supervisory, leadership, analytical, decision-making, and problem-solving abilities.
  • A sense of urgency regarding customer service and sales results, with proven negotiation skills.
  • Superior managerial, communication, and interpersonal skills, with an emphasis on English.

Education and Experience:

2-3 years of management/supervisory experience in a fitness, hospitality, or retail environment, including direct experience in profit and loss management, revenue generation, staffing/recruiting, and employee onboarding/retention/development.

Salary: $60,000 - $80,000 per year.

Location: New York City, NY



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