Tennessee Student Account Associate
6 days ago
Job Summary: We are seeking a highly motivated and detail-oriented Student Account Associate to join our team at the Tennessee Board of Regents. This role will serve as the first point of contact for students, handling payments, office communications, data entry, problem-solving, and general office work.
Key Responsibilities:
- Provide exceptional customer service to students, responding to inquiries, resolving issues, and ensuring timely communication.
- Reconcile accounts on a monthly and yearly basis, maintaining accurate records and addressing discrepancies.
- Maintain data entry accuracy, processing fee waivers, and facilitating payment plans for past-due accounts.
- Collaborate with office administrators on special projects, cross-training in various office tasks, and developing overall knowledge of office operations.
- Perform general office duties, including filing, sorting mail, maintaining calendars, and scanning departmental records to the document management system.
Requirements:
- High School Diploma or G.E.D.
- Intermediate computer skills, proficiency in Microsoft Excel, and experience with Banner.
- Cash handling experience and ability to learn basic accounting principles.
- Strong decision-making, problem-solving, and time management skills, with ability to work autonomously and maintain confidentiality.
Benefits:
- A competitive salary range of $30,751.50 - $36,894.00 per year, based on experience.
- The opportunity to work in a dynamic environment with flexible work arrangements for eligible positions.
- A chance to develop your skills and contribute to the success of the Tennessee Board of Regents.
About Us: The Tennessee Board of Regents is committed to excellence in education, providing opportunities for growth and development for our students, staff, and faculty.
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