Lead Barista
4 weeks ago
Job Summary:
This position is responsible for modeling our customer service commitment, delivering high-quality products, and maintaining a safe and clean store environment.
Key Responsibilities:
- Maintains outlet inventory and supplies, as well as outlet cleanliness.
- Performs point of sale (POS) functions, including comps and voids.
- Makes coffee and specialty drink items, and fills food orders.
- Assigns baristas to daily stations.
- Communicates inventory needs and maintenance problems to management.
- Sets up stations and performs side work and opening/closing duties as directed by supervisor.
- Receives, fills, and delivers stock orders/requisitions.
- Assists with certification of new baristas.
- Complies with and maintains safety and sanitation standards.
Requirements:
- High School Diploma or equivalent.
- Experience in fast food or restaurant service with point of sale (POS) cash tendering knowledge.
- Excellent written and verbal communication skills.
- Strong organizational and multi-tasking skills.
- Thorough knowledge of point of sale system and cash handling accuracy.
- Complete knowledge of outlet offerings and preparations.
- Increased speed in processing guest orders.
- Working knowledge of MS Office and Stratten Warren.
Work Environment:
This position requires the ability to lift up to 30 lbs, bend, and stand for the entire shift. The work environment is fast-paced with frequent interruptions.
Training Requirements:
Outlet-specific standard operating procedures, point of sale (POS) system, and completes all Starbucks Lessee required training.
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