Admissions Case Manager
4 weeks ago
Join Boston Senior Home Care, Inc. as an Admissions Case Manager and play a vital role in ensuring the well-being of our elderly clients. As a key member of our team, you will be responsible for conducting initial home visits to assess eligibility, evaluate needs, and enroll elders in the State Home Care Program.
Key Responsibilities:- Conduct home visits to assess, evaluate, and enroll elders for state home care services and/or make recommendations for community assistance.
- Develop a comprehensive care plan based on individual unmet needs of the elder, ensuring interdisciplinary review.
- Present new cases at the Admissions Review Team for approval and interdisciplinary guidance.
- Implement the plan by utilizing Boston Senior Home Care and other community resources.
- Maintain consumer and care plan monitoring through ongoing vendor communication and phone calls to consumers and informal supports until the case has been transferred to an ongoing case manager.
- Create the consumer record and complete documentation of all significant communications from vendors, consumers, and informal supports.
- Adhere to Boston Senior Home Care and EOEA compliance standards regarding timeliness of visits, documentation, and follow-up.
- Maintain a working knowledge of Boston Senior Home Care and other community programs or have the skill to access this information.
- Develop and hone skills to advocate for consumers in a wide variety of arenas.
- Contribute to organizational life through active participation in team activities, committees, and work groups. Promote a positive working environment through cooperative and respectful interaction with others.
- Consult with Team Managers and other staff as needed.
- Conduct ongoing outreach efforts to ensure access to services for all consumer groups.
- Sensitivity to elder issues and a commitment to maintaining clients at home with dignity.
- Ability to effectively communicate in person and by telephone.
- Must have computer experience and be able to perform basic data entry and effectively utilize MS Office Suite and Boston Senior Home Care's database.
This job operates in a professional office environment. The incumbent must be able to travel to the community to perform visits at consumers' homes and travel under all weather conditions.
Physical Demands:- The employee must be able to carry 15 to 20 pounds.
- The employee is regularly required to talk and hear.
- The employee is frequently required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms.
This is a full-time position, Monday-Friday, 9:00 AM - 5:00 PM.
Travel:The incumbent must be able to travel to the community to perform visits at consumers' homes and travel under all weather conditions.
Required/Preferred Education and Experience:- BS or BA degree required, and licensure preferred.
- Relevant work experience preferred and sensitivity to elder and diversity issues.
The Admissions Case Manager must show sensitivity to elder and diversity issues and a commitment to maintaining clients at home with dignity.
AAP/EEO Statement:Equal Employment Opportunity/Affirmative Action/Male/Female/Veteran/Disabled - Boston Senior Home Care affirms and supports diversity and inclusion in our workforce and recognizes all EEOC Factors.
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