ERP Functional Analyst, Benefits Specialist
4 weeks ago
NYC Health + Hospitals is a leading public healthcare system in the United States, providing essential services to over one million New Yorkers annually. Our diverse workforce is dedicated to empowering individuals to live healthy lives, without exception.
As a key member of our team, you will work closely with EITS and Human Resources to guide end-users through the design, configuration, and testing of new functionality in the Benefits Administration module. Your expertise will ensure a smooth transition process and provide internal customers with optimal solutions for implementing new features like Job-related Benefit self-service and Life Events.
Key Responsibilities:
- Collaborate with cross-functional teams to design and configure HCM solutions, with a focus on HR, Payroll for North America, Benefits, MSS/ESS, ePerformance, and ELM.
- Develop and implement business requirements, business process design, and application design and configuration.
- Provide post-production support, assist with knowledge transfer activities, and ensure an overall smooth transition process.
- Identify potential process improvements, troubleshoot problems, and provide user support.
Requirements:
- 5+ years of experience in the field of data processing, computer systems, and applications.
- Progressive experience in HR information systems, tools, and technologies, with a focus on PeopleSoft.
- Strong analytical, problem-solving, and troubleshooting skills, with the ability to identify problems and determine corrective actions.
- Ability to work independently, manage and report on multiple concurrent activities, and prioritize work.
NYC Health + Hospitals offers a competitive benefits package, including comprehensive health benefits, retirement savings, and loan forgiveness programs.
As a member of our team, you will have the opportunity to work in a collaborative environment, apply creative and analytical thinking skills, and explore alternative methods to resolve issues and improve processes.
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