Client Support Specialist

1 week ago


Columbia, South Carolina, United States Qonten Full time

Customer Service Representative

As a vital member of our customer support team at Qonten, you will engage with a diverse range of clients daily, delivering exceptional service and support.

Key Responsibilities:

  • Perform general administrative tasks, including managing phone communications, organizing files, and processing data.
  • Utilize strong computer and typing skills to ensure efficient service delivery.
  • Address customer inquiries regarding services, products, and billing with a warm and friendly demeanor.
  • Demonstrate a primary commitment to customer needs, taking immediate action to resolve issues as they arise.
  • Stay informed about relevant policy and procedural changes that may affect customer interactions.

Qualifications:

  • One to two years of experience in a high-volume customer service environment.
  • A willingness to learn and a genuine passion for assisting others.

Compensation and Benefits:

We offer competitive pay, including a base salary with performance incentives. Our benefits package includes comprehensive health insurance options.

At Qonten, we foster a supportive and motivating work environment, equipping you with the skills necessary for success in your career.



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