Business Development Associate
3 days ago
About the Role:
">- Job Summary: Assist with supervising associates, communicating goals and feedback, training on processes and procedures, and resolving member complaints and issues.">
Main Responsibilities:
- Assign duties to associates, communicate goals and feedback, and provide direction on customer service approaches and techniques.
- Ensure compliance with company policies and procedures, support the Open Door Policy, and participate in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
- Communicate and support membership by providing information on membership types, programs, and benefits, and processing memberships, upgrades, and credit accounts.
- Provide and ensure customer service by acknowledging the customer, identifying customer needs, and assisting with purchasing decisions.
- Oversee assigned area of responsibility by handling claims and returns, zoning the area, and maintaining parking lot cleanliness.
- Complete accounting records, files, transactions, and other required documentation, and maintain confidentiality and accuracy of financial and personal information.
- Develop and implement processes and practices to meet business needs, and promote compliance with company policies, procedures, and standards of ethics and integrity.
- Participate in teams by using and sharing resources, information, and tools, and provide advice, feedback, and support to ensure timelines and work quality are achieved.">
Benefits and Compensation:
">- This role offers a competitive salary of $55,000 - $65,000 per year, depending on experience, as well as performance-based bonus awards.
- Health benefits, including medical, vision, and dental coverage.
- Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
- Paid time off benefits, including PTO, parental leave, family care leave, bereavement, and jury duty.">
About Sam's Club:
">Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, offering affordable, wholesale merchandise to members and helping make saving simple for families and small business owners.
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