Senior Business Systems Analyst

4 weeks ago


Juneau, Alaska, United States Humana Full time
Job Summary

The Senior Business Systems Analyst will drive efficiency and optimize processes across multiple procurement systems, including Coupa, Icertis, aSISST, Oracle, and other related platforms. This role involves identifying areas for improvement, collaborating with cross-functional teams, and leading process enhancement initiatives to align business objectives with system functionality, ensuring optimal performance and integration across the procurement landscape.

Key Responsibilities
  • Lead and implement process improvement initiatives across procurement systems, focusing on automation, optimization, and standardization.
  • Collaborate with Procurement, IT, and Finance teams to identify inefficiencies, streamline workflows, and enhance system performance.
  • Analyze current processes and workflows, identifying areas for system improvements and implementing changes to reduce bottlenecks and enhance efficiency.
  • Serve as a liaison between business users and technical teams, translating business needs into system requirements.
  • Maintain up-to-date documentation on processes, workflows, and system configurations.
  • Provide expertise on procurement systems, guiding end users on best practices and system utilization.
  • Participate in system upgrades, testing, and the implementation of new features, ensuring seamless transitions for business users.
  • Lead backlog grooming and prioritization efforts, ensuring key business needs are addressed efficiently.
  • Monitor system performance through KPIs and provide regular reporting to leadership on efficiency gains and process improvements.
  • Support project management efforts for procurement system optimization, ensuring key deliverables are met on time.
  • Mentor and guide junior team members on process improvement methodologies and system capabilities.
Requirements
  • Bachelor's degree or equivalent.
  • 5 or more years of technical experience (SQL, COUPA, SpendHQ, Oracle).
  • Knowledge of procurement systems and processes.
  • A working knowledge of ad-hoc query tools and data repositories that support data extraction and manipulation.
  • Knowledge of systems development life cycle.
  • Experience in problem analysis and process.
  • Comprehensive knowledge of all Microsoft Office applications including Word, Excel, Access, PowerPoint, and Visio.
  • Passionate about contributing to an organization focused on continuously improving consumer experiences.
About Humana

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers, and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it.



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