Resident Services Coordinator

3 weeks ago


Lehi, Utah, United States CCMC Full time
Job Description

We are seeking a highly skilled and organized Resident Services Coordinator to join our team at CCMC. As a key member of our community management team, you will be responsible for providing exceptional customer service, ensuring a positive resident experience, and supporting the site management team in various administrative duties.

About the Role:

  • Provide office assistance, membership support, and clerical administration for the community.
  • Ensure all callers, visitors, and residents are greeted in a friendly and informative manner.
  • Assist owners with coordinating resident-hosted events and updating the association's website and calendar.
  • Perform other administrative duties as needed, including drafting and proofreading association documents.

Requirements:

  • Customer service experience, knowledge of homeowner association operations preferred.
  • Excellent telephone manner, with a commitment to the highest customer service possible.
  • Ability to communicate effectively and work in a dynamic, professional environment.
  • Computer skills with an intermediate knowledge of Microsoft Office programs, including Outlook, Word, and Excel.
  • Ability to sit or stand for extended periods and lift up to 30 pounds.
  • Must have a valid driver's license in the state of employment and pass a pre-employment drug screen and background check.

What We Offer:

  • Comprehensive benefits package, including medical, dental, vision, and life insurance.
  • Wellness program, flexible spending accounts, and company-matching 401k contributions.
  • Paid vacation, holiday, and volunteer time, as well as company-paid short-term disability and optional long-term disability.
  • Employee assistance program, optional pet insurance, and training and educational assistance.


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