Resident Services Coordinator
3 weeks ago
We are seeking a highly skilled and organized Resident Services Coordinator to join our team at CCMC. As a key member of our community management team, you will be responsible for providing exceptional customer service, ensuring a positive resident experience, and supporting the site management team in various administrative duties.
About the Role:
- Provide office assistance, membership support, and clerical administration for the community.
- Ensure all callers, visitors, and residents are greeted in a friendly and informative manner.
- Assist owners with coordinating resident-hosted events and updating the association's website and calendar.
- Perform other administrative duties as needed, including drafting and proofreading association documents.
Requirements:
- Customer service experience, knowledge of homeowner association operations preferred.
- Excellent telephone manner, with a commitment to the highest customer service possible.
- Ability to communicate effectively and work in a dynamic, professional environment.
- Computer skills with an intermediate knowledge of Microsoft Office programs, including Outlook, Word, and Excel.
- Ability to sit or stand for extended periods and lift up to 30 pounds.
- Must have a valid driver's license in the state of employment and pass a pre-employment drug screen and background check.
What We Offer:
- Comprehensive benefits package, including medical, dental, vision, and life insurance.
- Wellness program, flexible spending accounts, and company-matching 401k contributions.
- Paid vacation, holiday, and volunteer time, as well as company-paid short-term disability and optional long-term disability.
- Employee assistance program, optional pet insurance, and training and educational assistance.
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