Heavy-Duty Parts Sales Professional
7 days ago
FleetPride, Inc. is a leading provider of heavy-duty truck and trailer parts in North America, with a growing team across our retail stores, service team, and corporate office.
We are seeking a highly motivated Heavy-Duty Parts Sales Professional to join our team in Phoenix, Arizona. This role offers a competitive salary of $45,000 - $60,000 per year, depending on experience.
Job DescriptionThe Heavy-Duty Parts Sales Professional will be responsible for providing exceptional customer service by phone or in person, ensuring the timely delivery of heavy-duty parts to meet customer needs. Key responsibilities include:
- Determining and obtaining heavy-duty parts for customers as requested, suggesting related parts for full-service sales
- Locating and obtaining ordered parts from the central warehouse or branch
- Determining sales prices for customers in accordance with company procedure
- Handling warranty or defective parts for customers in accordance with company procedure
- Writing up approved charge sales in accordance with company procedure
- Special ordering parts on an emergency basis when necessary and appropriate
- Processing approved credits for customers when merchandise is returned
- Maintaining confidentiality of pricing lists and structures as required by company procedure
- Answering customers' questions about products, prices, availability, and product features
- Providing customers with current product catalogs
This role requires a minimum of 2 years of sales experience, preferably in heavy-duty automotive parts. The ideal candidate will possess excellent communication skills, active listening abilities, and time management skills.
Required Skills and QualificationsTo be successful in this role, you will need:
- A High School Diploma (or equivalent)
- Intermediate knowledge level of Windows XP (Excel, Word, and Outlook)
- Active Listening: Giving full attention to what other people are communicating
- Communicating: Conveying information to others in an effective manner
- Time Management: Managing one's time and the time of others
- Persuasion: Persuading others to change their minds or behavior
- Service Orientation: Actively looking for ways to help people
We take pride in our core values, which include a commitment to excellence, integrity, and teamwork. As a Heavy-Duty Parts Sales Professional at FleetPride, Inc., you will have opportunities to grow your career across our retail stores, service team, and corporate office.
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