Bilingual Insurance Claims Representative

1 week ago


Columbia, South Carolina, United States WNS Global Services Full time
{"Job Title": "Bilingual Insurance Claims Representative", "Job Summary": "We are seeking a highly skilled Bilingual Insurance Claims Representative to join our team at WNS Global Services. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and resolving insurance claims in a timely and efficient manner.", "Responsibilities": "
  • Respond to inbound calls and assist clients with their insurance claims-related queries.
  • Work closely with insurance companies to resolve claims and provide updates to clients.
  • Utilize strong communication and problem-solving skills to resolve complex claims issues.
  • Meet or exceed performance metrics and targets.
  • Work independently and seek supervisor support when necessary.
", "Requirements": "
  • High School Diploma or GED equivalent.
  • 1-2 years of experience in a customer support role, preferably in a call center or customer service environment.
  • Proficient in Microsoft Suite.
  • Excellent organizational, written, and verbal communication skills.
  • Insurance experience is a must, with a Property and Casualty Insurance License or Adjusters License required.
  • Ability to work in a fast-paced environment and maintain composure in stressful situations.
", "Benefits": "
  • Competitive salary based on experience.
  • Medical, dental, and vision insurance.
  • Employer-paid life insurance and short/long-term disability insurance.
  • 401(k) with employer match.
  • Generous PTO (15 days in the first year).
", "Work Schedule": "Monday - Friday, 8:30pm - 5:00pm EST.", "Language": "English and Spanish"}

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