Host Ambassador

6 days ago

Brooklyn, New York, United States Bar Lab LLC Full time
Host Job Description

A Host at Bar Lab LLC presents a positive first impression of the establishment's friendliness, excellent service, and high standards. The Host greets Guests upon arrival, informs them of their wait time, monitors a waiting list, enters Guest names into the reservation system, checks Guest coats and belongings, shows Guests to their table, and bids them farewell as they leave.

Key Responsibilities:
  • Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining areas; present menus.
  • Inform Guests of basic information about offerings at the restaurant or other bar-lab venues on property or locally.
  • Answer incoming calls to the restaurant and provide appropriate service.
  • Manage the flow of Guests into the Dining and Bar areas; provide accurate wait times to incoming Guests, if appropriate.
  • Communicate Guest notes to Managers, Kitchen, and Service Team by using chits.
  • Tend to special Guest needs and requests.
  • Protect establishment and patrons by adhering to all bar-lab policies and procedures, sanitation standards, safety, and alcohol control policies.
  • Maintain a strong and friendly presence at the door.
  • Recognize, welcome, note restaurant regulars, VIP Guests, and/or critics.
  • Communicate to the kitchen necessary information about Guests and covers.
  • Communicate with Lead Host (or Anchor Host) any pertinent information from the dining room, Guests, and/or managers.
  • Check, secure, and return Guests' belongings.
Requirements:
  • Must be able to assist Guests and possess great Guest relations skills.
  • Must be able to read reservation notes and/or enter names and notes into the reservation system.
  • Must be able to hear well in a loud environment in order to answer the telephone and respond to Guest requests.
  • Passion for providing extraordinary service.
  • Ability to work positively in a fast-paced environment.
  • Must speak English fluently and be able to write in basic English.
  • Flexibility to work a variety of shifts.
  • 6 months experience in a full-service restaurant preferred.
  • Physically able to carry 35 pounds; able to stand, bend, and move throughout the shift.
  • Works well as part of a team and on individual tasks.
  • Works well and efficiently under pressure.
  • Good interpersonal skills and communication with all levels of staff and management.
Host Top Skills & Proficiencies:
  • Customer Service
  • People Skills
  • Professionalism
  • Verbal Communication
  • High Energy
  • Attention to Detail
  • Multitasking
  • Thoroughness
  • Planning
  • Teamwork
  • Organization
  • Flexibility
  • Cleanliness - personal and spatial

  • Host Ambassador

    7 days ago

    Brooklyn, New York, United States Bar Lab LLC Full time

    Host Job DescriptionA Host at Bar Lab LLC presents a positive first impression of the establishment's friendliness, excellent service, and high standards. The Host greets Guests upon arrival, informs them of their wait time, monitors a waiting list, enters Guest names into the reservation system, checks Guest coats and belongings, shows Guests to their...

  • Host

    6 days ago

    Brooklyn, New York, United States IHOP Full time

    Host Job SummaryAs a Host at IHOP, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience. Your primary responsibility will be to greet guests, seat them promptly, and ensure they have a pleasant stay with us. You will be the ambassador of our brand, showcasing our hospitality and commitment to customer...

  • Hospitality Ambassador

    6 days ago

    Brooklyn, New York, United States Concrete Full time

    {"title": "Host/Hostess Opportunity at Concrete", "description": "At Concrete, we're seeking a skilled and charismatic Host/Hostess to join our team. As a key member of our front-of-house staff, you'll be responsible for creating a warm and inviting atmosphere for our guests.Key Responsibilities:Welcoming guests and ensuring a seamless dining...

  • Seasonal Ambassador

    2 weeks ago

    Brooklyn, New York, United States 1 Hotel Brooklyn Bridge Full time

    About the Role:We are seeking a skilled and enthusiastic Seasonal Host/Hostess to join our team at 1 Hotel Brooklyn Bridge. As a Seasonal Host/Hostess, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key Responsibilities:Provide exceptional customer service, ensuring that...

  • Hospitality Ambassador

    5 days ago

    Brooklyn, New York, United States Happier People Management Full time

    About the RoleWe are seeking a highly skilled and charismatic individual to join our team as a Host at 154 Scott, a private membership club in Brooklyn. As a Host, you will be responsible for providing exceptional guest experiences, ensuring seamless interactions, and upholding the highest standards of service.Key ResponsibilitiesDeliver outstanding customer...

  • Restaurant Service Ambassador

    1 week ago

    Brooklyn, New York, United States RPH - PLEH Full time

    Job SummaryRPH - PLEH is seeking experienced hosts to provide exceptional customer service and ensure a seamless dining experience for our guests. As a host, you will be the first point of contact for our customers, setting the tone for their visit.Key Responsibilities:Guest Service: Provide courteous, prompt service to our guests, ensuring their needs are...

  • Café Team Member

    3 weeks ago

    Brooklyn, New York, United States Caffe Vita Full time

    Caffe Vita is seeking dedicated individuals who are enthusiastic about coffee and excel in crafting exceptional coffee beverages. This role demands outstanding customer service abilities and a collaborative spirit to ensure a well-organized and efficient café environment. We are looking for a part-time Barista to join our dynamic team. This position will...

  • Host

    1 month ago

    Brooklyn, United States Maison Premiere Full time

    The James Beard Award winning bar in Williamsburg, Maison Premiere, is currently hiring experienced and charismatic Host/Hostess to join our expanding team.We are looking for candidates with a genuine appreciation for the hospitality business, a professional work ethic.Host position must have polished appearance and a poised and welcoming demeanor are...

  • Seasonal Host/Hostess

    3 weeks ago

    Brooklyn, United States 1 Hotel Brooklyn Bridge Full time

    Salary Range Hourly Rate: $19.00 OverviewGrow with us... When restaurant guests arrive at One Hotel Brooklyn Bridge, the very first welcome they receive will often be from our Seasonal Host/Hostess. This is a critical role as our hosts have the first opportunity to provide our guests with impeccable service, and reflect a first glimpse of the brand's best...

  • Hospitality Ambassador

    7 days ago

    Brooklyn, United States Concrete Full time

    {"title": "Host/Hostess Opportunity at Concrete", "description": " At Concrete, we're seeking a skilled and charismatic Host/Hostess to join our team. As a key member of our front-of-house staff, you'll be responsible for creating a warm and inviting atmosphere for our guests. Key Responsibilities: Welcoming guests and ensuring a seamless dining experience...