Dining Ambassador for Upscale Establishment
7 days ago
The Riviera Dining Group Inc is seeking a skilled and charismatic Lead Host/Hostess to join their team at Claudie, an upscale dining restaurant in Miami Beach. The successful candidate will be responsible for managing the front desk operations, overseeing daily staff members, and ensuring exceptional guest experiences.
Job OverviewClaudie offers a unique culinary journey through MediterrAsian cuisine, with a focus on genuine hospitality and fine dining. As a Lead Host/Hostess, you will play a crucial role in creating a warm and welcoming atmosphere for our guests. Your attention to detail, strong communication skills, and ability to multitask will enable you to excel in this dynamic environment.
Responsibilities- Greet guests promptly and make a positive first impression.
- Promote high service standards by being friendly, knowledgeable about the restaurant, and attentive to guests' needs.
- Manage reservations, answer phones, and handle reservation books accurately.
- Maintain menus, ensure they are clean and presentable, and replace them as needed.
- Provide a warm and welcoming atmosphere, with attentive, detailed, friendly, and courteous service.
- Proactively visit with and interact with restaurant guests; build loyalty and face/name recognition.
- Positively handle guest requests and accept feedback with grace and humility.
To succeed in this role, you must have:
- A minimum of 3-5 years of experience in high-volume elevated dining restaurants in major metropolitan markets.
- Experience with online booking platforms such as OpenTable, Resy, and Seven Rooms.
- Strong leadership abilities, effective communication and written skills, and a state complaint food handling certificate.
- Ability to multitask, work well under pressure, and maintain a positive attitude in a fast-paced environment.
The estimated salary for this position is $45,000-$60,000 per year, based on location and experience. This figure may vary depending on individual qualifications and performance.
About UsThe Riviera Dining Group Inc is a collective of individuals dedicated to excellence and the art of sensory engagement. We strive to provide customers with immersive experiences, organic design, and refined culinary journeys. Our core principles focus on delivering exceptional service, creativity, and innovation in every aspect of our business.
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