Customer Service Ambassador
7 days ago
We are seeking a Customer Service Ambassador to join our team in the Tallahassee location.
About the JobThe Customer Service Ambassador will be responsible for delivering exceptional customer service, creating a positive member experience, and driving revenue growth through sales and service skills.
Key Responsibilities- Deliver outstanding customer service and create a stellar first impression to all members & guests.
- Contribute to revenue generating goals, including retail, membership, and personal training.
- Sell memberships & personal training packages while presenting options to potential members.
- Assist managers with outgoing sales calls & generate members through referrals/outside leads.
- Conduct engaging club tours.
- Ensure club cleanliness meets company standards.
- Assist members with account inquiries, concerns, and general inquiries.
We provide a dynamic workplace that encourages teamwork and collaboration. Our environment is team-centric, performance-based, fun, competitive, and upbeat. We offer opportunities for growth and development, leadership training, and a chance to enhance your skills. Our commitment to HEART means we value each individual for who they are and what they bring to the table.
Benefits and CompensationThe estimated salary for this role is around $15.50 per hour, based on national averages for similar positions in Tallahassee, FL. As a valued employee of YouFit Gyms, you will also enjoy benefits such as flexible scheduling, paid time off, and opportunities for professional development. Additionally, you will be part of a fun and supportive team that prioritizes employee engagement and well-being.
Requirements and Qualifications- Must be at least 18 years old.
- Effective communication skills for phone calls and in-person customer engagement.
- Confidence to discuss and sell memberships and personal training packages.
- Commitment to ongoing training and development.
- Customer service oriented with a passion for fitness and helping others.
- Ability to stand for extended periods of time.
- Ability to multitask.
We believe that every person matters, and we strive to create an inclusive and supportive work environment. If you are passionate about customer service, fitness, and helping others, we encourage you to apply for this exciting opportunity. Come join our team and discover a workplace where passion fuels every project, humility guides every interaction, and authenticity is celebrated.
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