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Senior Operations Manager

1 month ago

San Francisco, California, United States ABM Industries, Inc. Full time

The Senior Operations Manager will oversee all contracted services for a high-profile Fortune 500 Company, ensuring exceptional customer satisfaction.

Key responsibilities include:

  • Financial budgeting, labor planning, and cost controls
  • Leading and supervising the onsite team across multiple shifts
  • Setting employee expectations, providing training, and conducting routine inspections
  • Collaborating with shift leads to ensure service execution
  • Managing supply, chemical, and equipment usage, including proper training
  • Using data to identify operational improvements and optimize the operation
  • Gathering and maintaining administrative tasks for daily, weekly, or monthly reporting
  • Driving performance management in areas such as hiring, expectation setting, performance reviews, terminations, and disciplinary action

Requirements include:

  • 3-5 years of management experience
  • Experience in facility services or building management
  • Proficiency in Microsoft Office
  • Knowledge of janitorial equipment

ABM Industries, Inc. is an equal employment opportunity/affirmative action employer (minority, female, veteran, disability).