Automotive Service Advisor
4 weeks ago
At Lithia & Driveway, we're committed to earning customers for life. As a Service Advisor, you'll play a crucial role in delivering exceptional customer experiences.
Responsibilities:
- Communicate effectively with customers and technicians to ensure their needs are met.
- Develop estimates by calculating costs and verifying warranty coverage.
- Prepare repair orders and maintain accurate customer records.
- Administer manufacturer warranties and communicate additional repair needs to customers.
- Provide excellent customer service and maintain a positive attitude.
Qualifications:
- Previous Service Advisor experience preferred.
- Prior experience as an automotive technician a plus.
- Strong communication and problem-solving skills.
- Basic mechanical understanding of an automobile.
- Acceptable driving record and a valid driver's license.
Core Values:
- Earn Customers for Life
- Take Personal Ownership
- Improve Constantly
- Have Fun
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