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Store Team Member

1 month ago

Skokie, Illinois, United States Michaels Stores Full time
Job Summary

Maintain a high standard of overall look and feel of the store by ensuring cleanliness and recovery standards are met. Deliver friendly customer service, helping customers shop the store and find what they need.

Key Responsibilities
  • Collect and dispose of trash according to approved procedures.
  • Dust and damp mop floors following approved procedures.
  • Move equipment and products for proper cleaning and place products back in their correct locations.
  • Clean assigned areas using assigned materials and equipment.
  • Deep clean key areas of the store, including bathrooms, breakrooms, entryways, and high-traffic areas, to maintain a clean and safe environment for customers and staff.
  • Keep cleaning equipment neat and orderly, and notify supervisors of supply needs in advance for replenishment.
  • Seek out areas requiring cleaning and take initiative to complete tasks.
  • Complete all tasks assigned by supervisors.
  • Perform tasks in accordance with federal, state, and county guidelines.
  • Maintain positive and respectful interactions with team members and customers, aligning with the organization's vision and values.
  • Project a positive image and serve as a role model for other team members.
Additional Responsibilities
  • Provide a fast and friendly checkout experience, executing cash handling to standards.
  • Engage customers on the benefits of the Rewards program and Private Label Credit Cards, and complete enrollments.
  • Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
  • Participate in truck unloading, stocking, and planogram (POGs) processes.
  • Support shrink and safety programs.
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Preferred Qualifications

Retail and/or cleaning experience is preferred.

Work Environment

The work environment is a public retail store setting, with climate-controlled areas and some outdoor work. Team members must be able to remain standing for long periods, move throughout the store, and perform regular bending, lifting, carrying, reaching, and stretching. Lifting heavy boxes and accessing high shelves by ladder or similar equipment is also required.

Team members must be able to work nights, weekends, and early mornings, and use standard commercial cleaners and chemicals from cleaning supplies.

Michaels is an Equal Opportunity Employer and is committed to the full inclusion of all qualified individuals. Reasonable accommodations will be made to ensure that people with disabilities can fully participate in the job application and interview process, and perform the essential functions of the job.