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Customer Service Associate

1 month ago

Burlington, Kansas, United States Family Dollar Full time
Customer Service Representative Role at Family Dollar

We are seeking a skilled Customer Service Representative to join our team at Family Dollar. As a key member of our store staff, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers.

Key Responsibilities:
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Greet customers and assist them with selecting merchandise, ensuring a seamless shopping experience.
  • Complete cash register transactions accurately and efficiently, handling customer payments and returns.
  • Answer customer questions regarding store merchandise and policies, providing clear and concise information.
  • Work collaboratively with store staff to maintain a clean and organized store environment, ensuring a safe and welcoming space for customers.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced retail environment, with a focus on providing exceptional customer service.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to work a flexible schedule, including evenings and weekends.

What We Offer:

  • A competitive hourly rate and opportunities for advancement within the company.
  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A comprehensive benefits package, including medical, dental, and vision coverage.