IT Director

We are seeking an experienced IT Director to join our team at Pinnacle. As a key member of our leadership team, you will be responsible for ensuring the stability, functionality, and effectiveness of our Core IT Support, Infrastructure, and Internal Applications.

Key Responsibilities:

• Manage and maintain Pinnacle's Servers, Storage, Switching, Routing, Firewalls, Security, and Cloud Technology
• Lead projects associated with the enhancement, upgrade/patching, or implementation of new or existing technology solutions
• Define Pinnacle's backup and recovery strategy
• Ensure team provides constant support to customers with the appropriate level of urgency when resolving issues to ensure 100% customer satisfaction

Requirements:

• Minimum 10 years of IT progressive growth and experience working within an IT organization or team
• 5+ years' of IT leadership; managing a team and/or providing work direction and holding people accountable
• Familiar with Industry technology best practices (with a focus on reliability and technology)
• Proven ability to partner with and coach others, manage projects and change management activities, and support the implementation and evaluation of improvements resulting in real, positive, quantified impacts

Working Environment:

Conditions may include working inside and/or outside. May work around office machinery with moving parts and moving objects. Working near radiant and electrical energy. Working closely with others or working alone. Working extended or irregular hours and travelling by all possible modes of transportation.