Healthcare Scheduling Coordinator

7 days ago


Glen Burnie, Maryland, United States University of Maryland Medical System Full time
Job Overview

We are seeking a highly skilled Healthcare Scheduling Coordinator to join our team at the University of Maryland Medical System. This role will be responsible for scheduling, registration, and administrative duties in a fast-paced healthcare environment.

About the Role

In this key position, you will serve as the first point of contact for patients and visitors, ensuring exceptional customer service while maintaining accurate patient data and facilitating efficient workflow.

Key Responsibilities
  • Schedule appointments, registrations, and pre-admission processing with attention to detail and accuracy.
  • Collect and verify patient demographics, insurance information, and benefits to ensure timely and accurate reporting and billing.
  • Provide wayfinding assistance to clinics and registration areas, ensuring safe and efficient navigation for patients.
  • Maintain regulatory knowledge of registration information required, ensuring compliance with hospital and physician billing requirements.
  • Educate patients regarding insurance coverage, pricing transparency, and financial assistance opportunities.
Requirements
  • Bachelor's degree in a related field or equivalent experience in healthcare administration.
  • Excellent communication and interpersonal skills, with the ability to work with diverse personalities and resolve conflicts effectively.
  • Ability to maintain confidentiality and handle sensitive patient information.
  • Familiarity with electronic health records (EHRs) and scheduling software.
  • Strong analytical and problem-solving skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
Working Conditions

This is a full-time position working varied days, including every other weekend, with opportunities for professional growth and development within the University of Maryland Medical System.



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