Experienced Claims Professional

4 weeks ago


Birmingham, Alabama, United States Auto-Owners Insurance Full time
Job Summary

A career at Auto-Owners Insurance is challenging and rewarding. Our team of experienced professionals creates financial security by helping individuals and businesses make a new start when a loss occurs. We offer a merit-based work-from-home program based on job responsibilities, allowing you to balance your work and personal life.

This role handles insurance claims in the field under general supervision through the life-cycle of a claim, including investigation, evaluation, and claim resolution. You will provide service to agents, insureds, and others to ensure claims resolve accurately and timely. Your mastery of claims handling skills will be essential in this role, as you will investigate and assemble facts, determine policy coverage, evaluate the amount of loss, and analyze legal liability.

Key Responsibilities

Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, and analyze legal liability
Handle multi-line property and casualty claims in an assigned territory with an emphasis on property claims
Become familiar with insurance coverage by studying insurance policies, endorsements, and forms
Work toward the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary
Ensure that claims payments are issued in a timely and accurate manner
Handle investigations by phone, mail, and on-site investigations

Requirements

A bachelor's degree or direct equivalent experience handling property and casualty claims is required. A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims is preferred. Field claims handling experience is also preferred but not required. Knowledge of Xactimate software is a plus, but not necessary. Above-average communication skills, ability to resolve complex issues, and organize and interpret data are essential for this role. You must also be able to handle multiple assignments, effectively deal with a diverse group of individuals, and accurately deal with mathematical problems, including geometry and financial areas. A valid driver's license and a driving record consistent with the Company's underwriting guidelines for coverage are also required.

Benefits

Auto-Owners Insurance offers a wide range of career opportunities and a friendly work environment. We provide a structured training program, employee mentoring, and an excellent compensation and benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, we also offer generous paid time off, including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners Insurance is the place for you.

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