Tour Guide and Venue Ambassador

7 days ago


Lawrence, Kansas, United States Legends Full time
Overview

Legends is a renowned global company providing exceptional experiences in sports and entertainment. Our team of experts works with clients across various industries, delivering innovative solutions to elevate their brands and execute their visions.


Salary

$15.00 per hour. Competitive pay for a part-time position with opportunities for growth and development within the company.


Job Description

This role requires a knowledgeable and engaging individual to serve as a Tour Guide and ambassador for our venue. The successful candidate will provide high-quality information about the stadium and its surroundings, ensuring a memorable experience for visitors.


Essential Functions
  • Provide detailed information about the tour route and script.
  • Greet guests and facilitate a smooth and safe passage through the stadium.
  • Offer facts and historical context about the city and surrounding landmarks.
  • Point out features of interest and answer questions to enhance the visitor's experience.
  • Maintain a professional image and pleasant demeanor at all times.
  • Provide excellent customer service, resolving issues and referring concerns to supervisors as necessary.
  • Create and prepare tour materials as required.
  • Collaborate with colleagues to ensure the tour route remains effective and efficient.
  • E nsure guest safety while waiting, on tour, or in assigned areas.

Qualifications

To succeed in this role, candidates must possess:

  • Relevant customer service experience.
  • Excellent interpersonal skills.
  • A positive and team-oriented attitude.
  • The ability to work with diverse groups and individuals.
  • Flexibility with scheduling and assignments.
  • The capacity to stand for extended periods and walk long distances.

Benefits

This part-time position offers a competitive hourly rate and opportunities for growth and development within the company. Legends is an equal-opportunity employer, committed to creating a diverse and inclusive workplace environment.



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