Robotics Hardware Specialist
4 days ago
Cobalt Robotics is a pioneering technology company that utilizes cutting-edge robotic solutions to enhance security, prevent incidents, and provide unparalleled visibility to its clients.
Our team of renowned technologists and security professionals is backed by world-class investors, including Sequoia, Bloomberg Beta, and Coatue. We have been recognized as one of the Best Places to Work by the Silicon Valley Business Journal and the San Francisco Business Times.
The Reserve Engineer RoleThe Reserve Engineer (RE) plays a vital role in ensuring our robots operate smoothly and efficiently. This position requires an individual who is knowledgeable in computer hardware and can provide top-notch customer service. As part of our rapid-response field-operations team, the RE will serve as 'boots on the ground' and be responsible for addressing hardware failures at client sites.
Responsibilities- Gain comprehensive knowledge of our robot hardware through paid training and be comfortable servicing and maintaining our machines.
- Communicate effectively with technical and non-technical teammates regarding field repairs and projects.
- Ensure timely resolution of hardware failures on our robots in a safe and efficient manner.
- Aid in field operation projects and new robot deployments as needed.
- Be dispatched to client sites within your area to resolve hardware failures 1-3 times a month.
- Report to a Regional Project Manager for tasking and delegation.
- Familiarity with robotics, artificial intelligence, and machine learning, and a willingness to learn.
- Experience with hardware assembly and disassembly, with a toolkit provided.
- Familiarity with computer hardware and small electrical components, with proprietary training offered.
- Excellent communication and collaboration skills, with comfort using platforms like Slack and Google Meet/Hangouts.
- Availability during regular business hours, with flexibility for on-call schedules.
- Presentation skills, with ability to speak to clients from Fortune 100 & 500 companies.
- Dedication to providing exceptional customer service.
- Experience with robotics and computer hardware.
- Background in fast-paced startup environments.
- Military or First Responder experience.
- Associate degree or higher.
We offer a competitive compensation package, ranging from $20-$50 USD per hour, depending on experience. We are an equal opportunity employer, valuing diversity and inclusivity in our workplace. The Reserve Engineer is a 1099 contractor position, requiring occasional travel to client sites. Please note that this is not a remote position.
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