Route Operations Director

7 days ago


Salt Lake, Utah, United States Alsco Inc Full time
Job Summary

The Role of Route Manager at Alsco Uniforms involves leading a district to achieve service goals while ensuring customer satisfaction and adherence to company policies. This position is responsible for developing and motivating the team, ensuring excellent customer service, and managing retention and growth.

Key Responsibilities:

  • Develop and motivate a district to be highly productive through training, regular meetings, daily check-ins, fostering a positive work environment, route rides, and building strong relationships with each RSR.
  • Ensure customer loyalty and outstanding customer service through customer visits, audits, new installs, problem-solving, open communication, and negotiating with customers.
  • Manage retention and growth by motivating the district to solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix.

Requirements:

  • Demonstrate excellent skills in customer service and route sales.
  • Excellent verbal/written communication skills in English, comprehend and follow direction, and good time management skills.
  • Recognize colors, sizes, and types of products and count, add, and subtract accurately.

Benefits:

  • Average annual salary: $65,000 - $80,000 depending on location and experience.
  • 401K Plan with Company Match.
  • Medical, Dental, Vision, FSA/HSA.
  • Life Insurance, Disability Insurance.
  • Vacation, Sick Time, Holidays.
  • Career Advancement.
  • Learning & Development Opportunities.
  • Inclusive and Diverse Team Environment.

About Alsco Inc:

Alsco Uniforms has been working hard for its customers since 1889 when it invented the uniform and linen rental industry. With over 350,000 customers in 13 countries, Alsco Inc has grown into a worldwide leader. The company prioritizes making every aspect of the customer experience better.


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