Per Diem Medical Office Coordinator
3 days ago
We are seeking a highly skilled Per Diem Medical Office Coordinator to join our team at Optum. As a key member of our staff, you will be responsible for supporting patient care delivery in various areas, including patient reception, scheduling, insurance verification, and payment processing.
Responsibilities:
- Greet patients and visitors, providing exceptional customer service and ensuring a positive experience.
- Enter and update patient demographic and financial information, verifying accuracy and completeness.
- Obtain necessary applications and forms, confirming signatures and documenting requirements.
- Collect patient liabilities, document amounts, and balance the cash box daily.
- Collaborate with partnering departments to ensure seamless patient encounters.
- Provide wayfinding instructions and hospital information as needed.
- Coordinate patient admission needs, bed assignments, and tracking boards.
- Meet or exceed audit accuracy standards, working efficiently and effectively to resolve errors.
Requirements:
- High School Diploma or equivalent required; 1+ years of customer service experience in an office setting preferred.
- Begins level proficiency with Microsoft Office products; ability to learn electronic medical records systems.
- Excellent communication, organizational, and problem-solving skills.
- Able to work 20 hours per week, with flexibility to pick up on-call shifts.
Compensation:
The estimated salary for this position is $28-$30 per hour, depending on location and experience. We offer 4-6 weeks of paid training, conducted onsite, to ensure your success in this role.
About Us:
Optum is part of the UnitedHealth Group family of businesses, serving Waukesha County and surrounding areas for over a century. Our mission is to improve the well-being of our community by delivering high-quality care and innovative services. If you share our commitment to excellence and compassion, we encourage you to apply.
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