Per Diem Medical Office Coordinator

3 days ago


Watertown, Wisconsin, United States Optum Full time
Job Summary

We are seeking a highly skilled Per Diem Medical Office Coordinator to join our team at Optum. As a key member of our staff, you will be responsible for supporting patient care delivery in various areas, including patient reception, scheduling, insurance verification, and payment processing.

Responsibilities:

  • Greet patients and visitors, providing exceptional customer service and ensuring a positive experience.
  • Enter and update patient demographic and financial information, verifying accuracy and completeness.
  • Obtain necessary applications and forms, confirming signatures and documenting requirements.
  • Collect patient liabilities, document amounts, and balance the cash box daily.
  • Collaborate with partnering departments to ensure seamless patient encounters.
  • Provide wayfinding instructions and hospital information as needed.
  • Coordinate patient admission needs, bed assignments, and tracking boards.
  • Meet or exceed audit accuracy standards, working efficiently and effectively to resolve errors.

Requirements:

  • High School Diploma or equivalent required; 1+ years of customer service experience in an office setting preferred.
  • Begins level proficiency with Microsoft Office products; ability to learn electronic medical records systems.
  • Excellent communication, organizational, and problem-solving skills.
  • Able to work 20 hours per week, with flexibility to pick up on-call shifts.

Compensation:

The estimated salary for this position is $28-$30 per hour, depending on location and experience. We offer 4-6 weeks of paid training, conducted onsite, to ensure your success in this role.

About Us:

Optum is part of the UnitedHealth Group family of businesses, serving Waukesha County and surrounding areas for over a century. Our mission is to improve the well-being of our community by delivering high-quality care and innovative services. If you share our commitment to excellence and compassion, we encourage you to apply.



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