Customer Experience Coordinator
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Coordinator. In this role, you will be responsible for leading the frontline team to deliver exceptional customer service and drive sales growth.
Key Responsibilities:
- Lead the frontline team to promote a highly satisfied customer experience
- Develop and implement strategies to drive customer loyalty and retention
- Train and mentor associates on customer service skills and product knowledge
- Monitor and maintain cash controls, including change funds and inventory management
- Ensure compliance with company policies and procedures
Requirements:
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work flexible hours, including evenings and weekends
- Previous retail or supervisory experience preferred
What We Offer:
- Competitive hourly rate
- Opportunities for career growth and development
- Discounts on merchandise and services
- Comprehensive benefits package
About Us:
HomeGoods is a dynamic and fast-paced retail environment that offers a unique and exciting work experience. Our team members are passionate about delivering exceptional customer service and creating a welcoming and inclusive store environment.
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