Customer Experience Coordinator

4 weeks ago


Avon, Indiana, United States HomeGoods Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Coordinator. In this role, you will be responsible for leading the frontline team to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Lead the frontline team to promote a highly satisfied customer experience
  • Develop and implement strategies to drive customer loyalty and retention
  • Train and mentor associates on customer service skills and product knowledge
  • Monitor and maintain cash controls, including change funds and inventory management
  • Ensure compliance with company policies and procedures

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work flexible hours, including evenings and weekends
  • Previous retail or supervisory experience preferred

What We Offer:

  • Competitive hourly rate
  • Opportunities for career growth and development
  • Discounts on merchandise and services
  • Comprehensive benefits package

About Us:

HomeGoods is a dynamic and fast-paced retail environment that offers a unique and exciting work experience. Our team members are passionate about delivering exceptional customer service and creating a welcoming and inclusive store environment.



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