Customer Service Representative
4 weeks ago
At Fifth Third Bank, we're committed to making banking a better experience for our customers. As a Customer Service Representative, you'll play a critical role in delivering exceptional service and building strong relationships with our clients.
Key Responsibilities:- Provide top-notch customer service in all interactions, ensuring a positive experience for every customer.
- Refer customers to the appropriate business partner for a consultative conversation, helping them achieve their financial goals.
- Exercise independent judgment in complex situations, taking ownership of risk management and ensuring compliance with policies and procedures.
- Act as a leader and resource for customers and colleagues alike, demonstrating the company's core values and promoting a culture of inclusivity and respect.
- High school diploma or equivalent required.
- Extensive cash handling experience.
- In-depth knowledge of retail policies and procedures.
- Ability to interact comfortably and confidently with the public.
- Flexibility in scheduling.
Fifth Third Bank is an equal opportunity employer, committed to promoting diversity and inclusion in all employment decisions.
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