Customer Service Representative

3 weeks ago

Arlington, Washington, United States DCC Propane, LLC Full time
Job Description

The primary purpose of this position is to provide exceptional customer service to customers. As a key member of our team, you will be responsible for helping customers by providing product and service information in a confident, friendly, and articulate manner. Your duties may also include upselling as well as other inside sales responsibilities as assigned. You will be the primary liaison between customer and service team, providing service support and coordinating activities in the area of service to ensure safe, timely and efficient response of customers' service needs. Where water solutions are offered, advanced knowledge will be required. There may be some light office administration responsibilities and assisting with special projects as assigned.

Duties and Responsibilities
  • Provide exceptional customer service through phone and personal contact.
  • Resolve or escalate customer inquiries and/or complaints as needed.
  • Process counter transactions.
  • Document and update customer records based upon the interactions.
  • Process payments and maintain customer accounts.
  • Assist with light collections or handle billing inquiries as assigned.
  • Strong data entry skills and attention to detail needed.
  • Must be able to work well in a fast-paced environment.
  • Provide resolution to gas and/or water service needs of customers.
  • Determine that service requests are within the scope of work performed by Company.
  • Maintain and manage parts inventory.
  • Ensure all paperwork is complete and accurately submitted in a timely manner.
  • Take responsibility regarding all aspects of daily tasks and actions.
  • Maintain professionalism, integrity, security, image and confidentiality of information and records as required by the position.
  • Attend all safety meetings, training and/or in-services.
  • Regular attendance at the worksite is required.
Qualifications
  • Ability to provide excellent customer service and build rapport with customers.
  • Exercise solid organizational and communication skills.
  • Good phone skills and computer literacy (MS Office).
  • Ability to work independently and effectively manage time.
  • Must be dependable with a stable work history.
  • Ability to follow verbal and written directions.
  • Ability to maintain stability under pressure and be flexible and willing to modify plans and behavior when necessary.
  • Effectively collaborate with leadership and employees to establish goals and standards.
  • Demonstrate a strong commitment to customer service and safety.
  • Ability to be a positive representative of the Company both internally and externally.
  • Ability to work with respect and cooperation at all times with fellow employees and customers.
Experience/Education
  • High school diploma/GED is required.
  • Minimum of 3 years of experience in an office environment preferred.
  • Customer service or inside sales experience preferred.

  • Customer Service Representative

    4 weeks ago

    Arlington, Washington, United States DCC Propane, LLC Full time

    Job DescriptionThe primary purpose of this position is to provide exceptional customer service to customers. As a key member of the DCC Propane, LLC team, you will be responsible for helping customers by providing product and service information in a confident, friendly, and articulate manner. Duties may also include upselling as well as other inside sales...

  • Customer Service Representative

    4 weeks ago

    Arlington, Washington, United States DCC Propane, LLC Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at DCC Propane, LLC. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience for all interactions.Key ResponsibilitiesProvide exceptional customer...

  • Customer Service Representative

    4 weeks ago

    Arlington, Washington, United States DCC Propane, LLC Full time

    Job DescriptionThe primary purpose of this position is to provide exceptional customer service to customers. As a key member of our team, you will be responsible for helping customers by providing product and service information in a confident, friendly, and articulate manner. Your duties may also include upselling as well as other inside sales...

  • Customer Service Representative

    4 weeks ago

    Arlington, Washington, United States Stillaguamish Tribe of Indians Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Cashier/Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide outstanding customer...

  • Customer Service Representative

    4 weeks ago

    Arlington, Washington, United States Lowe's Full time

    About the RoleWe are seeking a skilled Cashier Part-Time associate to join our team at Lowe's. As a Cashier, you will be the final point of contact for our customers, providing a positive and personalized shopping experience.Key ResponsibilitiesDeliver exceptional customer service at the register, ensuring every customer exits on a high note.Scan and bag...

  • Solar Sales Representative

    1 month ago

    Arlington, Washington, United States Blue Raven Solar Full time

    About the RoleWe are seeking a highly motivated and results-driven Solar Sales Representative to join our team at Blue Raven Solar.As a key member of our sales team, you will be responsible for managing the entire sales process from start to finish, supported by our exceptional Customer Service, Operations, and Installation Teams.Key ResponsibilitiesTravel...

  • Business Development Representative

    4 weeks ago

    Arlington, Washington, United States Devries Schlagel Insurance Full time

    Job DescriptionWe are seeking a motivated Business Development Representative to drive in more Allstate Insurance auto and home quote opportunities for our seasoned sales team. As a key contributor to our marketing process and sales initiative, you will be responsible for dialing outbound calls and transferring interested prospects who would like to save...

  • Insurance Sales Representative

    4 weeks ago

    Arlington, Washington, United States Devries Schlagel Insurance Full time

    Job DescriptionAre you looking for a challenging and rewarding career in sales? As an Insurance Sales Representative at Devries Schlagel Insurance, you will have the opportunity to work with a dynamic team and build a successful career in the insurance industry.ResponsibilitiesMeet new business production goals and objectivesSolicit for new business via...

  • Delivering Exceptional Customer Service as a Part of a Dynamic Team

    1 week ago

    Arlington, Washington, United States AutoZone Full time

    Cultivating a Culture of WOW Customer ServiceWe're seeking a skilled delivery driver to join our team at AutoZone. As a key member of our commercial delivery team, you will be responsible for transporting auto parts to our customers while maintaining a safe and professional work environment.Key Responsibilities:Provide exceptional customer service and...

  • Compressor Service Technician

    4 weeks ago

    Arlington, Washington, United States VetJobs Full time

    Compressor Service Technician Job DescriptionWe are seeking a skilled Compressor Service Technician to join our team in Arlington, WA.Key Responsibilities:Perform repairs with a high degree of customer satisfaction, quality, technical expertise, and timelinessInstall new compressors according to specifications and safety standardsTest and calibrate...

  • Route Sales Representative

    4 weeks ago

    Arlington, Washington, United States FRITO LAY Full time

    About the RoleThe Frito-Lay Route Sales Representative is a full-time position responsible for delivering, selling, and merchandising Frito-Lay's complete line of products to local stores. As a key member of our team, you will drive a Frito-Lay truck to different stores, work independently to unload orders, merchandise product, partner with store managers to...

  • Rural Carrier Associate/Sr. Route Associate

    4 weeks ago

    Arlington, Washington, United States US Postal Service Full time

    Job Summary: As a Rural Carrier Associate with the US Postal Service, you will be responsible for delivering mail and packages along a designated rural route. Your duties will include case, delivering, and collecting mail, as well as providing customers with a variety of services. This is a great opportunity to work in a dynamic and fast-paced environment,...

  • Food Service Worker

    3 weeks ago

    Arlington, Washington, United States Skagit Regional Health Full time

    Job SummaryAs a Food Service Worker at Skagit Regional Health, you will be responsible for providing exceptional customer service and ensuring the efficient operation of our food services department. Your duties will include maintaining a clean and safe environment, preparing and serving food, and assisting with inventory management.Key Responsibilities•...

  • Variety Department Manager

    3 weeks ago

    Arlington, Washington, United States Albertsons Full time

    At Albertsons, we're dedicated to providing exceptional service to our customers and delivering outstanding results in the variety department. As a GM/HBC Manager, you'll play a vital role in achieving these goals by providing friendly, courteous, and helpful service to our customers.The variety department is a dynamic and fast-paced area of the store, where...

  • Insurance Sales Professional

    4 weeks ago

    Arlington, Washington, United States Devries Schlagel Insurance Full time

    Job Title: Insurance Sales RepresentativeJob Description:We are seeking a highly motivated and self-driven individual to join our team as an Insurance Sales Representative. As a key member of our sales team, you will be responsible for generating new sales to both existing and prospective clients. Your success will be based on your individual motivation and...

  • Account Executive

    4 weeks ago

    Arlington, Washington, United States Swire Pacific Holdings Inc. Full time

    About Swire Coca-ColaWe are one of the largest bottlers of Coca-Cola and other beverage brands in America, with a team of 7,900 passionate employees producing and distributing over 50 brands and flavors across 13 states.Account Executive RoleAs an Account Executive, you will be responsible for a designated set of customers within the Supermarket Channel...

  • Clinical Application Specialist

    4 weeks ago

    Arlington, Washington, United States Oculus Inc Full time

    Job Title: Clinical Application SpecialistAt Oculus Inc, we are seeking a highly skilled Clinical Application Specialist to join our team. As a key member of our sales and support team, you will be responsible for educating and training medical eye care professionals in the operation and utilization of our medical devices and software in clinical...

  • Tribal Attorney

    4 weeks ago

    Arlington, Washington, United States Stillaguamish Tribe of Indians Full time

    About the PositionThe Stillaguamish Tribe of Indians is seeking a highly skilled and motivated Tribal Attorney to join our Legal Department. As a key member of our team, you will provide legal services to the tribal government, its departments, and committees, and represent the Tribe in various courts and administrative bodies.Key ResponsibilitiesProvide...

  • Housekeeping Assistant

    3 weeks ago

    Arlington, Washington, United States Bonaventure Senior Living Full time

    Housekeeper Job DescriptionOlympic Place by Bonaventure has exciting opportunities for Housekeeping professionals.Job SummaryWe are seeking a reliable and detail-oriented Housekeeper to join our team. As a Housekeeper, you will be responsible for maintaining the cleanliness and organization of our community common areas.Key ResponsibilitiesLinen...

  • Staff Nurse

    3 weeks ago

    Arlington, Washington, United States Skagit Regional Health Full time

    Job SummaryA professional caregiver who assumes accountability for a group of patients by providing care to these patients through the nursing process.Key ResponsibilitiesProvide quality service in a timely, courteous, and cost-effective manner.Assume accountability for a group of patients by providing care to these patients through the nursing...