Business Development Customer Service Associate

1 week ago


Columbus, Ohio, United States Randstad Full time
Job Overview

We are seeking a highly skilled and motivated Business Development Customer Service Associate to join our team at Randstad Staffing. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and building strong relationships with investment professionals, plan sponsors, and members.

Estimated Salary: $55,000 - $65,000 per year, depending on experience and location.

Key Responsibilities
  • Handle complex customer inquiries related to financial products, providing expert solutions and advice.
  • Analyze and resolve customer issues efficiently, collaborating with internal teams as needed.
  • Educate customers on tax implications, fees, benefits, and other relevant information to ensure informed decision-making.
  • Promote cross-selling opportunities and upsell relevant financial products to existing customers.
Requirements
  • Bachelor's degree in finance, business administration, or a related field (Preferred)
  • 2+ years of experience in customer service or sales-related roles
  • Strong knowledge of insurance products and the sales process
  • Excellent communication skills, with the ability to simplify complex information
Benefits
  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Collaborative and dynamic work environment
  • Opportunities for career growth and advancement
About Us

Randstad Staffing is a leading provider of outsourcing, staffing, consulting, and workforce solutions. We specialize in engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration, and sales and marketing.



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