Retail Sales and Service Operations Coordinator

6 days ago


Birmingham, Alabama, United States Sephora Full time
Job Summary

We are seeking a detail-oriented Retail Sales and Service Operations Coordinator to join our team. The successful candidate will be responsible for supporting all aspects of sales and service initiatives, ensuring an exceptional shopping experience for every client.

About Sephora

Sephora is a leading beauty retailer dedicated to providing an inclusive and welcoming environment for our clients. Our mission is to empower individuals to express their unique sense of style and beauty through expert guidance and education.

Key Responsibilities
  • Supporting Sales and Service Initiatives: Coordinate and implement sales and service strategies to drive business growth and customer satisfaction.
  • Coordinating Paid Services and Events: Plan and execute paid services, events, and classes to engage clients and promote brand awareness.
  • Loyalty Programs: Support the implementation and management of loyalty programs to reward and retain loyal clients.
  • Cash Handling and Training: Ensure accurate cash handling procedures and provide training to store teams on service offerings, customer experience, and other key areas.
Requirements
  • Prior Experience: Previous experience in retail sales and service, preferably in a coordinator role.
  • Client Service Skills: Strong passion for client service and teamwork, with excellent communication and multitasking abilities.
  • Adaptability: Resilience and adaptability to changing store priorities and flexible availability to work during peak retail hours.
  • Reliability: Consistent and reliable attendance, with ability to lift and carry up to 50 pounds.
Benefits and Compensation

Sephora offers a competitive hourly rate of $16.50 - $23.27, depending on qualifications and experience. Additionally, we offer comprehensive healthcare and wellbeing benefits based on eligibility, as well as opportunities for professional growth and development. We strive to create a diverse and inclusive workplace where everyone's uniqueness is celebrated, respected, and honored.



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